DELIVERY
Delivery time
Normal delivery time for your order is six weeks, including two weeks (7-10 working days) shipping time. We require four weeks to manufacture, as each garment is produced specially to order.
However, if due to unforeseen circumstances in procuring handmade materials, there is a delay, you will be informed via email. Any request for cancellation of order, due to delay beyond a reasonable period will be accepted.
Shipping charges
| ZONE | COUNTRY | DELIVERY CHARGES (USD) |
| 1 | Hong Kong Indonesia Malaysia Philippines Singapore Taiwan Thailand |
$8.00 |
| 3 | Australia China India Japan Korea Viet Nam |
$11.50 |
| 4 | Bangladesh Maldives Nepal Pakistan Sri Lanka |
$14.50 |
| 5&6 | Belgium |
$33.00 |
| 7 | Austria Bahrain Denmark Italy Norway Oman Qatar South Africa Sweden Switzerland United Arab Emirates |
$43.50 |
| 9 | Kuwait Saudi Arabia |
$67.50 |
| 10 | Argentina Brazil |
$67.00 |
| 11 | Mauritius | $67.00 |
Customs and Import Duties
When ordering from www.pureearth.com.sg , you are considered to be the importer and therefore must comply with all regulations of the country in which you are receiving the goods. Applicable custom charges, if any, must be borne by you, which would be communicated to you by your local post office.
Exchange policy
Pure Earth products are hand crafted and made-to-order, hence we are unable to offer a no-questions-asked return facility. However, in the rare case that there is a valid reason for returning the product, please contact us within 3 days from the date of delivery and we will consider replacement or refund on a case-to-case basis. The cost of shipping will have to be borne by you.
Validity Of Order:
Once you have placed an order with complete payment, your order remains valid and cannot be cancelled in the period between commissioning and delivery, except in case of inordinate delay.
